qvoice

The qVoice Free Business Hosted PBX (also referred to as Virtual PBX or Cloud PBX) enables customers to procure the services of a PBX without the expensive outlay of traditional PABX hardware.

Business customers can connect to the service using their own devices e.g softphone, Smart Phone or IP phone. Alternatively, qVoice provides a range of devices from Yealink, Gigaset, RTX, NEC or Zoiper on a cash or rental basis.

qVoice Free Business Hosted PBX Subscriptions

qVoice Free Business Hosted PBX Extension

VoIP/SIP Account with free 087 DID (DID only if not porting)

Call Forward

Call Transfer

Call Parking

Paging

Itemised Per Second Billing Report

Display your number

Company Directory

Interbranch Calls

Inbound CLI

Backup of Call Detail Records & Call Recordings

Do Not Disturb

PC & Smartphone Softphone Application

Pickup Groups

Hotdesking

Call Back

Max Extensions

Max Concurrent Outbound Calls

 

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Free

Unlimited

Unlimited

 

qVoice Hosted PBX Optional Subscriptions

Call Recording per Extension

Call Barring per Extension

Hunt Lists / Hunt Groups per Group

Day/Night Time Conditions per Tenant Included, custom schedule is chargeable

Conditional Auto-Attendant/IVR per AA/IVR

Speed Dial Lists per Tenant

CallerID Black List per Tenant

Voicemail per Tenant

Voicemail to E-mail per Tenant

Pin Codes per Tenant

Audio Conference Bridge including DID (087x/0x0x)

Additional DID number 0xx / 087

SA DID 0800,0860, 0861

International Geo DID Monthly

International Toll Free Monthly

Pointing of Telkom Smart Access number to VoIP per concurrent Call Monthly subscription (must have SIP Account)

Call Queues (ACD), Call Monitoring/Barge-in/Whisper/Basic Wallboard per Queue

qVoice Advanced Hosted Extension with Queues/Agents/Call Recording and Advanced
Contact Centre Reporting and Wallboards per Extension

On-site Maintenance Monthly Subscription 1>10 Per Tenant

On-site Maintenance Monthly Subscription 11>25 Per Tenant

On-site Maintenance Monthly Subscription 26>50 Per Tenant

On-site Maintenance Monthly Subscription 51>100 Per Tenant​

On-site Maintenance Monthly Subscription 101>150 Per Tenant

 

R25

R50

R13

R13

R13

R13

R13

R50

R50

R50

R50

R50

R500

Country specific

Country specific

R170

R100

R100                                         

R400

R600

R1 000

R1 400

R2 000

Number Porting

Number Porting per Analogue Line

Number Porting per Digital number range (BRI or PRI)

Number Porting per VoiP Number

R250

R800

R100

Phone Provisioning

Phone Provisioning – Remote per phone

Phone Provisioning – On-Site per phone (Minimum R750 per site)

R99

R150

 

Training – On-Site

Training 1>5

Training 5>10

Training 11>25

Training 26 >50

Training 51>100

Training 101>150

R600

R1 200

R1 800

R2 400

R3 600

R4 800

On-Site Maintenance

Call out fee hourly

R750

Switchboard Soft Attendant Console

Switchboard Attendant Console (Flash Operator 2) per Tenant

R500

International DID’s

International Geo DID Once Off

International Toll Free Once Off

Country Specific

Country Specific

Voice Connectivity

Our customers enjoy the fact that we take responsibility for voice quality and the management of their voice connectivity. If you already have fast and reliable internet connectivity, we’re able to utilise a portion of it for voice as we peer with most Internet Service Providers.

If you require voice connectivity we can provide the following:

  • Layer 2 Fibre to our data centre
  • Business fibre
  • Wireless internet
  • Microwave connectivity
  • LTE connectivity for voice